PwC, OpenAI to launch human-led agentic AI for finance

PricewaterhouseCoopers (PwC) has expanded its collaboration with OpenAI to develop AI-native finance functions powered by agentic artificial intelligence, marking a significant step toward transforming enterprise finance operations.

The partnership focuses on deploying AI agents across critical finance workflows, including accounting close, forecasting, payments, planning, procurement, reporting, tax, and treasury. These agents are designed to execute and coordinate tasks under human oversight, combining OpenAI’s advanced AI tools with PwC’s expertise in finance, risk, and business transformation.

According to Tyson Cornell, the initiative aims to embed agentic AI into the core of finance operations, enabling organizations to generate more proactive insights, strengthen internal controls, and adopt more adaptive operating models. The approach emphasizes high-value, practical use cases where AI enhances efficiency while maintaining human accountability.

Under the new model, finance professionals are expected to transition from process execution to supervisory roles, focusing on governance, oversight, and refinement of AI systems. While AI agents handle routine and complex workflows, human experts will retain responsibility for judgment, compliance, and decision-making outcomes.

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Organizations implementing the system will establish guardrails, policies, and organizational memory to guide AI operations. Leveraging model context protocols and reusable capabilities, the agents are expected to integrate seamlessly with enterprise systems, deliver consistent outputs, and standardize processes across finance functions.

Additionally, finance teams will be able to use tools such as Codex and other OpenAI solutions to build customized workflows for tasks including accruals, reconciliations, financial close, and reporting, accelerating digital transformation across departments.

Commenting on the development, Sarah Friar noted that finance has always relied on judgment and trust in complex environments, adding that AI now provides leaders with deeper insights and faster decision-making capabilities.

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