Absa Bank Kenya has officially reopened its newly refurbished branch in Kisumu City, marking a significant step in enhancing financial services for individuals and small and medium-sized enterprises (SMEs) in the region.
The branch was relaunched during a week-long customer engagement initiative, attended by Absa’s executive leadership team, covering Kisumu, Kisii, Mbale, Malaba, Webuye, and Kakamega.
The revamped Kisumu branch, designed to prioritize customer convenience, serves as a central hub for personal and SME banking, digital services, and financial advisory. The modernized facility underscores Absa’s commitment to integrating its physical presence with robust mobile and internet banking platforms, catering to the evolving needs of its clients.
Speaking at the customer engagement event, Absa Bank Kenya’s Ag. Chief Financial Officer and Chief Strategy Officer , Moses Muthui, emphasized Kisumu’s role as a vital economic hub in East Africa.
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“Kisumu is a logistical powerhouse, drawing business from neighboring Uganda and Tanzania while supporting a thriving micro and small business community,” Muthui said. “This new-look branch reflects our customer-centric strategy, ensuring we deliver financial services in the most convenient locations while empowering our clients on their financial journeys.”
Absa Bank Kenya Plc, one of Kenya’s leading financial institutions, operates in 38 counties with 86 branches and 198 ATMs. The bank offers a wide range of services, including personal and business banking, bancassurance, foreign exchange, wealth and investment solutions, and advisory services, all supported by its advanced digital platforms.
